At rich9.ph, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
Last Updated: January 1, 2026These cards summarize the most important aspects of how rich9.ph handles your personal data. They are not a substitute for reading the full policy below.
rich9.ph uses SSL encryption, secure servers, and industry-standard security protocols to protect your personal information from unauthorized access, disclosure, or misuse.
rich9.ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate and improve the Platform.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by rich9.ph at any time.
rich9.ph complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC).
We use cookies to improve your experience on rich9.ph. You can manage your cookie preferences at any time through your browser settings or our cookie consent tool.
You can opt out of marketing communications from rich9.ph at any time. Simply update your notification preferences in your account settings or contact our support team.
This Privacy Policy ("Policy") describes how rich9.ph ("the Platform," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," or "Player") who access or use the rich9.ph website, mobile application, and all associated services (collectively, the "Platform").
rich9.ph is committed to protecting the privacy and personal data of all its players, particularly those based in the Philippines. We operate in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).
By registering for an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy applies to all personal data collected through the rich9.ph Platform, whether provided directly by you during registration, collected automatically through your use of the Platform, or obtained from third-party sources in connection with your account. It does not apply to third-party websites or services that may be linked from the Platform.
For the purposes of the Philippine Data Privacy Act of 2012, rich9.ph is the data controller responsible for the collection and processing of your personal information. As the data controller, we determine the purposes and means of processing your personal data.
If you have any questions, concerns, or requests regarding the processing of your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.
rich9.ph collects various categories of personal data to provide, maintain, and improve our services. The types of personal data we collect include:
rich9.ph collects personal data through the following methods:
| Collection Method | Description |
|---|---|
| Direct Provision | Information you provide directly when registering, updating your profile, making deposits/withdrawals, or contacting customer support. |
| Automated Collection | Technical data collected automatically through cookies, web beacons, and analytics tools when you use the Platform. |
| Third-Party Sources | Data received from payment processors (GCash, PayMaya, banks), identity verification services, and fraud prevention providers. |
| Public Sources | Information from publicly available sources used for compliance and fraud prevention purposes (e.g., sanctions lists, PEP databases). |
rich9.ph processes your personal data for the following purposes:
You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by clicking the "unsubscribe" link in any promotional email.
Under the Philippine Data Privacy Act of 2012, rich9.ph processes your personal data based on the following legal grounds:
rich9.ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, we may share your personal data with the following categories of recipients in limited circumstances:
We share personal data with trusted third-party service providers who assist us in operating the Platform, including:
All service providers are contractually obligated to protect your personal data and use it only for the purposes specified by rich9.ph.
We may disclose your personal data to Philippine government agencies, law enforcement, or regulatory bodies when required by law or when we believe in good faith that disclosure is necessary to:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you of any such change and ensure that the new entity continues to protect your data in accordance with this Privacy Policy.
We may share your personal data with other third parties when you have given explicit consent for such sharing.
rich9.ph uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content.
Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and remember certain information about your preferences and activity.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of the Platform. You can also use our cookie consent tool (if available) to customize your preferences.
For more information on how to manage cookies in popular browsers, visit the help section of your browser or consult the browser's official documentation.
rich9.ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Once the retention period expires, or if you request deletion of your data (subject to legal exceptions), we will securely delete or anonymize your personal data so that it can no longer be associated with you.
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data, subject to legal retention requirements.
You can object to processing of your data for direct marketing or other purposes.
You can request your data in a structured, machine-readable format.
You can withdraw consent for processing at any time (where consent is the legal basis).
To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 14. We will respond to your request within 30 days, as required by Philippine law. In some cases, we may need to verify your identity before processing your request.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
rich9.ph takes the security of your personal data seriously. We implement a range of technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
While we take extensive measures to protect your data, you also have a responsibility to maintain the security of your account. This includes:
No system is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. If you suspect a security breach, contact us immediately.
rich9.ph is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that we have collected data from a minor, please contact us immediately using the details in Section 14.
Parents and guardians: If you discover that your child has created an account on rich9.ph, please contact us immediately so we can take appropriate action.
rich9.ph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this page.
If we make material changes that significantly affect how we collect, use, or share your personal data, we will notify you via email or through a prominent notice on the Platform before the changes take effect. Your continued use of the Platform after such notification constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:
We will acknowledge receipt of your inquiry within 3 business days and provide a substantive response within 30 days, as required by the Philippine Data Privacy Act of 2012.
If you are not satisfied with our response to your privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines:
At rich9.ph, we are committed to protecting your personal data and giving you control over your information. Join thousands of Filipino players who trust us with their gaming experience.
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